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This is a different kind of law practice. What makes us different is our commitment to
keeping our clients happy and satisfied, above all else. Everything we do reflects that
commitment.
Copyright 2012 Janice Hardaway
100 E. San Antonio Street
San Marcos, Texas 78666
100 E. San Antonio Street
San Marcos, Texas 78666
24/7 Access to your Attorney
My clients are given my personal cell phone number so they can reach me anytime, anywhere. And yes, I will answer my phone in the middle of the night. If you don't believe me, just ask my wife.
Do Unto Others
I would want my attorney to treat me like a human being, not a file. I would want my attorney to understand that this is a personal crisis for me and make my case a priority. This is how you can expect to be treated by me.
Honesty Above All Else
I have lost potential clients by telling them what they need to hear, instead of what they want to hear. This does not bother me - in fact, I would not have it any other way. I will not blindside a client by painting them a pretty picture when the facts of their case do not warrant it. I will not convince someone to hire me when I know I can't help them. I don't want to make my living that way. You work hard for your money, so I don't take money from you unless I intend to earn it through honest effort.
Mutual Trust
My clients put a lot of trust in me, and I like to return the favor. If you can't pay my entire fee up front, that's ok. I will let you make your own payment plan. You tell me what you can pay and when, and I will hold you to it. I will treat you like a responsible adult, not like a criminal.
Results
Obviously results are extremely important, and I am very proud of the results that I have been able to deliver for my clients. I fight hard for my clients and the outcomes of their cases reflect that. That said, you won't find a list of results I have obtained for other clients here, because their case has nothing to do with your case, and I don't want to mislead you. Make an appointment to speak with me and I will give you an honest assessment of the strength of your case.
My clients are given my personal cell phone number so they can reach me anytime, anywhere. And yes, I will answer my phone in the middle of the night. If you don't believe me, just ask my wife.
Do Unto Others
I would want my attorney to treat me like a human being, not a file. I would want my attorney to understand that this is a personal crisis for me and make my case a priority. This is how you can expect to be treated by me.
Honesty Above All Else
I have lost potential clients by telling them what they need to hear, instead of what they want to hear. This does not bother me - in fact, I would not have it any other way. I will not blindside a client by painting them a pretty picture when the facts of their case do not warrant it. I will not convince someone to hire me when I know I can't help them. I don't want to make my living that way. You work hard for your money, so I don't take money from you unless I intend to earn it through honest effort.
Mutual Trust
My clients put a lot of trust in me, and I like to return the favor. If you can't pay my entire fee up front, that's ok. I will let you make your own payment plan. You tell me what you can pay and when, and I will hold you to it. I will treat you like a responsible adult, not like a criminal.
Results
Obviously results are extremely important, and I am very proud of the results that I have been able to deliver for my clients. I fight hard for my clients and the outcomes of their cases reflect that. That said, you won't find a list of results I have obtained for other clients here, because their case has nothing to do with your case, and I don't want to mislead you. Make an appointment to speak with me and I will give you an honest assessment of the strength of your case.
How do we keep our clients happy?